Clerical Officer - Breast Screening

To check pre-booked lists prior to start of clinic.

Ensure all paperwork and x-ray packets are available.

To show a sympathetic and caring approach towards both clients and patients and families/friends when carrying out reception duties.

To welcome and assist clients, patients, relative/friends and other visitors on arrival in the Department and inform appropriate staff To communicate effectively and promptly to all enquiries in a discreet manner, with empathy and sensitivity.

Provide cover at the Breast Unit at the Royal, or on either of the two mobile units based in the community, if/when necessary.

To be aware of the needs of the clients in the waiting area and inform the radiographic staff.

To be responsible for entering and updating accurate information on the NHSBSP system.

Closing clinics and checking attendees.

Updating the computer system.

Preparation of future invitation letters.

To maintain accurate information on film packets and paperwork.

Clerical:
The routine operation of agreed appointment systems and procedures.

To fully document clients on the computer system.

To assist in maintaining the filing system To pull previous mammograms from files To pull mammogram packets for booked clinic appointments, prepare paperwork and labels and request off site film packets.

To assist the Screening Unit Manager as required.

To provide support to the Deputy Screening Unit Manager and assist with work associated with investigations to clients.

Input data onto the NHSBSP computer relating to routine results and produce the letters in accordance with the Right Results Protocol.