Sales and Admin Assistant

We are looking for a Sales Administrator to join our sales & admin team. You will serve as a point of contact for customers with queries about quotes and purchase orders. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.

The Role:

• Check data accuracy in orders and invoices
• Help solve customer requests via email or over the phone
• Process orders, ensuring payments are correct
• Provide quotations for customers
• Issue invoices
• Communicate with other departments to ensure pricing is correct
• Assess and understand service reports, reporting faults.
• Ad hoc duties as required

Ideal Candidate:

• Proven work experience as a Sales Administrator or Customer Service Advisor
• Excellent organisational and multitasking skills
• A team player with a high level of dedication but can also work on own initiative.
• Ability to work under strict deadlines
• Computer literate
• Attention to detail
• Excellent and accurate task management is important to manage the diverse list of jobs
• IT skills – excellent written communication and software skills

Why Join Us:

• Training in our City & Guilds accredited academy
• Job Specific Uniform & tooling for all roles
• Company wide fun days and charity events
• Company Pension
• 32 Holidays per year
• Regular staff ‘treats’ for employees and their families

Monday – Friday 8.00am – 17.00pm