Chief of Staff
Listed on 2026-02-28
-
Business
Operations Manager, Business Continuity -
IT/Tech
Business Continuity
Location: Nairobi or London preferred. Dubai or Delhi will be considered for exceptional candidates. Regular international travel required.
Reports to: Founder and Managing Director
Starting: Q2 2026
About BriterBriter is a London-based business intelligence company focused on emerging markets. We support investors, development finance institutions, corporates, foundations, and public institutions in understanding how markets function in practice. Our work goes beyond headline data, focusing on how sectors are structured, how value chains operate, who the key actors are, where opportunities are emerging, and what constraints shape growth. We combine proprietary data, sector mapping, market research, and advisory to deliver structured insights across Africa, Latin America, and Asia.
Our clients rely on us to make informed strategic decisions, enter new markets, deploy capital, design programmes, and benchmark ecosystems.
Briter operates with a globally distributed team from Asia to Latin America, expanding steadily, with increasing complexity in both client base and delivery scope. Maintaining clarity, pace, and high standards as we scale is central to this next phase of growth.
Role overviewThe Chief of Staff works closely with the Founder and across all departments to strengthen execution discipline and organisational alignment. The CoS operates across departments to ensure agreed priorities are executed coherently and on time. The role includes authority to reset timelines, sequence initiatives or elevate execution risks whenever delivery conflicts with company-wide priorities or capacity realities. It is an ideal position for senior professionals operating in research, data, business intelligence, and high-growth organisations who are looking to transition to highly strategic, client- and ecosystem-facing, and fast-paced roles.
The role focuses on:
- Translating company priorities into structured execution plans
- Managing trade-offs where capacity and time frames are constrained
- Reducing fragmentation between growth, product and delivery
Company-Level Execution
- Define structured quarterly execution plans aligned with company priorities
- Establish milestones, ownership and performance tracking
- Run monthly progress reviews focused on delivery against plan
- Surface trade-offs and opportunity costs when new initiatives arise
- Halt or defer initiatives that conflict with agreed sequencing
- Ensure roadmap sequencing reflects company priorities
- Identify conflicts between product development and broader company commitments
- Track delivery milestones for platform releases
- Maintain oversight of prospect and client pipeline (especially in relation to capacity)
- Ensure commercial commitments reflect practical deliverables
- Support prioritisation of strategic institutional engagements
- Track follow-through on key client and partner discussions
- Represent the company’s leadership with clients and public engagements
- Align publications and report releases with company priorities
- Ensure external messaging reflects delivery focus
- Support preparation for strategic public engagements
- Work with the Director of Operations and the Ops team to align hiring, resourcing, and operational needs with strategic sequencing
- Surface structural bottlenecks and provide solutions
- Maintain visibility across the advisory and research portfolio
- Identify delivery risks when discussing with prospects and plan accordingly
- Support Director of Operations and Research team in monitoring and managing delivery output, quality, and costs
The Chief of Staff works directly with the Founder to:
- Prepare structured briefs before major decisions (e.g. during Directors’ meetings)
- Track executive decisions and ensure follow-through
- Ensure external engagements translate into internal action
This role requires senior-level execution capability and independent, organisational judgement.
Experience- 7–10 years (or more) in strategy, consulting, research-led organisations, data businesses or complex growth environments
- Experience managing multi-department…
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: