Guest Experience Specialist – Front Desk

Do you love creating memorable first impressions and delivering outstanding customer service? We’re looking for a warm, professional, and enthusiastic Receptionist to join our Front of House team. If you thrive in a fast‑paced environment, enjoy helping people, and can keep calm while juggling multiple tasks, this could be the perfect opportunity for you.

As Receptionist, you’ll be the welcoming face of the hotel — ensuring every guest receives a friendly, efficient, and memorable experience from arrival to departure. You’ll play a key role in the smooth running of the Front of House department, handling guest enquiries, reservations, and daily operations with professionalism and care.

This is a fantastic role for someone who enjoys working with people, has excellent attention to detail, and takes pride in delivering exceptional service.