Sales Coordinator

Are you a confident communicator who enjoys building relationships, solving problems and keeping things moving? This is a brilliant opportunity to join a busy, thriving business where your energy and customer-first attitude will make a real difference.

This role sits at the heart of the business - you'll be the first voice customers hear and a key driver of a smooth, end-to-end experience. You won't just be taking orders; you'll be building rapport, spotting opportunities to deliver great service, and working collaboratively with internal teams to make sure every customer leaves satisfied. If you enjoy a fast-moving environment where no two days are the same, this could be the perfect next step.

• Handling inbound customer calls with confidence and professionalism, building strong relationships from the first point of contact
• Processing and managing orders with precision, ensuring everything runs smoothly from enquiry through to fulfilment
• Collaborating with internal teams across sales, warehouse and logistics to deliver a seamless customer journey
• Proactively investigating and resolving queries or discrepancies, keeping customers informed throughout
• Maintaining accurate records and taking ownership of your workload

• A background in customer service, sales support, call handling or order processing
• A natural communicator - someone who is confident on the phone and enjoys talking to people
• Detail-driven and accurate, with the ability to multitask in a busy environment
• A proactive, solutions-focused mindset - you look for answers, not just problems
• Comfortable working with internal systems and data entry
• Driven, reliable and a strong team player

You’ll be the kind of person who takes pride in every interaction. You're personable, professional and you genuinely enjoy helping customers - but you also have the drive and initiative that makes you stand out. Whether you're coming from a customer service background and looking to move into a more commercially focused role, or you're already in sales support and want a fresh challenge, we'd love to hear from you.