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Hybrid Customer Experience Leader — Strategy & Impact

Job in Derry, County Derry, BT47, Northern Ireland, UK
Listing for: Solus Accident Repair Centres Company
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, Customer Service Rep
Job Description & How to Apply Below

Solus Accident Repair Centres Company is seeking a Customer Experience Lead to enhance customer satisfaction and shape the customer strategy. This hybrid role involves leading a team, utilizing feedback for improvements, and collaborating across departments to ensure a smooth customer journey.

The ideal candidate will have extensive senior leadership experience, strong data analysis abilities, and a passion for customer service. Join Solus and contribute to their reputation for quality and service while enjoying competitive perks and a supportive work environment.

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