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Customer Experience Lead – Erasmus+ Grants; Hybrid
Job in
Derry, County Derry, BT47, Northern Ireland, UK
Listed on 2026-05-31
Listing for:
British Council
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
The British Council is looking for an Erasmus+ Customer Experience Manager to deliver outstanding support across the Erasmus+ programme. Located in the UK (Hybrid), this role involves overseeing customer service operations, managing escalated cases, and collaborating with various teams to enhance service quality.
The ideal candidate will have significant experience in customer service, strong stakeholder management skills, and a degree or equivalent experience.
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