Senior Customer Experience & Account Management
Job in
Derry, County Derry, BT47, Northern Ireland, UK
Listed on 2026-07-26
Listing for:
Freudenberg
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Freudenberg in Londonderry is seeking a Customer Service Account Management Specialist to join our team. You will act as the primary contact for inquiries, manage follow-ups, and support onboarding and adoption to strengthen customer relationships.
You will analyze service trends, document interactions in CRM, and escalate issues when needed, ensuring accurate data and proactive service improvements in a fast-paced, customer-focused environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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