Service Coordination & Customer Experience Lead
Job in
Derry/Londonderry, Derry, County Derry, BT47, Northern Ireland, UK
Listed on 2026-08-29
Listing for:
SeeMeHired.com
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Donnelly Group in Northern Ireland is seeking a Customer Service Coordinator to act as the key liaison between customers and the service department. You will communicate vehicle issues, repair progress, and timelines to customers, ensuring concerns are clearly relayed to the service team.
The role requires excellent customer service, professional communication, and a proactive, sales-focused approach to support customer satisfaction and business outcomes.
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