Regulated Complaints Specialist; Cross-Jurisdiction

Flogas / Budget Energy is seeking a proactive Complaints Coordinator to join the Customer Experience team. This role supports customers across ROI and NI, ensuring fair, timely resolutions within regulatory standards.

You will manage escalated complaints, work with the Consumer Council for Northern Ireland, and drive continuous improvement across both jurisdictions. The ideal candidate has 2+ years in a customer-facing role, strong communication skills, and the ability to analyse trends and

This posting is for the Regulated Complaints Specialist (Cross-Jurisdiction) role at Budget Energy NI, based in Derry/Londonderry, Northern Ireland, United Kingdom.

Join us at Budget Energy NI as our next Regulated Complaints Specialist (Cross-Jurisdiction) in Derry/Londonderry, Northern Ireland, United Kingdom.

We are currently recruiting a Regulated Complaints Specialist (Cross-Jurisdiction) for our team in Derry/Londonderry, Northern Ireland, United Kingdom.