Field Technician

Salary: £29,000 – £36,200 (£4,700 overtime + £2, cesta commission).

You must live in one of the following postcodes: BT45, BT47, BT48, BT49, BT79, BT81, BT82.

We may think that a Field Service Engineer sounds technical, and in part it is – but this role is so much more than that. It’s about connecting people with what matters most.

You’ll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it.

No two days are the same. One day, youarum installing cutting‑edge broadband in a customer’s home; the next, you’re troubleshooting an issue and helping someone get back online and making their day. You’ll enjoy the freedom of working outside and get to experience real job progression. And the best part? You’ll only be working 4 days out of 7 each week.

No experience? No problem Robbins fully train and support you every step of the way through a detailed onboarding stage when you join. You’ll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.

You’ll be the friendly face of our brand, delivering top‑notch service while tackling a variety of tasks:

• Install and maintain broadband, TV and phone services to customers’ homes.
• Quickly resolve technical issues, ensuring customers stay connected to what matters most.
• Provide exceptional service that leaves every customer satisfied and smiling.
• Work independently with the backing of a supportive team, always there to help you deliver your best.

Want to see what it’s all about for yourself? Copy this link intoüp browser to see a day in the life of our Field Service Engineer

Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

There are only three deal‑breakers for us. You’ll need:

tvo
• A UK manual driving licence.
• Confidence working at heights and outdoors in all weather conditions.
• To live in one of the specified postcodes above.

Since we’ll give you all the training you need, what’s most important are the right skills and attributes. These include:

• A problem‑solving mindset and a passion for helping customers.
• A methodical, organized approach to work.
• The ability to be composed and adapt to any situation.

We believe in rewarding our people, so here’s what you’ll get:

• A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
• Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
• Market‑leading maternity, paternity, neonatal, and carers leave policies.
• 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to Housewives 5 extra days.
• A 4‑day working week – After training