More jobs:
Merkur Slots; OASIS; Venue Manager - Richmond
Job in
Derry/Londonderry, Derry, County Derry, BT47, Northern Ireland, UK
Listed on 2026-10-18
Listing for:
Oasis Retail Services Limited
Full Time
position Listed on 2026-10-18
Job specializations:
-
Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Location: Derry/Londonderry
Do you want to be part of an exciting market-leading business that can help your career scale to new heights?
Then read on!
Position:
Venue Manager - Richmond Salary: £33,300.80 per annum plus bonus opportunities
Hours per week: 40
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.
Who Are Merkur?
MERKUR Casino UK Ltd is part of the MERKUR Group (formally the Gauselmann Group), one of Europe’s leading gaming and entertainment companies. Headquartered in Germany, the group operates Internationally, with a strong presence in Germany alongside numerous other countries including the UK, Spain, the Netherlands, Czech Republic and Serbia.
MERKUR Casino UK Ltd operates a number of venues throughout the UK including over 230 adult gaming centers and high street bingo venues, and a number of casinos under the MERKUR Casino brand.
Who Are Oasis?
Oasis is an established, major gaming operator in Northern Ireland, operating Adult Gaming Centres and a Family Entertainment Centre and became part of the UK MERKUR Family in late 2025. Oasis continues to go from strength to strength.
About you:
As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in.
Ability to work to budgeted targets
Management experience within retail, hospitality or the gambling sector is desired
Experience with management reporting and administration
Experienced managing a team
Experience with creating staff rotas
Excellent communication and organisational skills
Ability to be flexible and adaptable
Understanding of budgeting as well as Profit and Loss reports
Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
What’s in it for you?
Benefits:28 days holiday (including Bank Holidays)
Quarterly Bonus Scheme Excellent Career Progression Opportunities Contributory Pension Scheme Life Assurance Discounts with high street retailers and restaurants through our benefits portal
Employee assistance program
Duties include but not limited to:
Overall responsibility for the performance and profitability of a licensed gaming center
Champion company standards and best practice within venue.
Marketing, promotional activities and events are delivered correctly.
Physical and personal security is maintained.
Cash/assets are controlled, and any risk of loss is minimised
Excellent customer service at all times, building and maintaining relationships with regular customers.
Operate in accordance with LCCP.Development of your team and training to be completed in line with launches, refreshed and in line with company policy.
Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner
Recruitment and training of any new team members for your venue
Market and competitor awareness
To ensure venue cash collections are carried out in accordance with Company procedures.
To monitor and…
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