Senior Delivery Lead

At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life-saving organisation.

Join our dedicated team in NHSBT organ donation and transplantation. Youll be part of a programme team at the forefront of organ transplantation projects, ultimately saving and improving lives.

The establishment of a national Assessment and Recovery Centre (ARC) service will extend equitable access to life‑saving products and treatments to everyone that needs them and bridge the gap between shortage of organs available and demand.

You will contribute to life‑saving work, where every day promises diversity and excitement managing critical programmes aimed at enhancing organ donation and transplantation services.

As the Senior Delivery Lead, you will be accountable for the effective delivery of complex, high‑risk and profile technology products and services within the OTDT product centre. You will be leading organisational delivery management using strong interpersonal and communication skills and able to engage and manage a wide range of senior stakeholders.

You will possess a depth and breadth of experience across a range of products and services, throughout the entire product and service delivery lifecycle and will have a large accountability within the product centre as the main point of escalation of any delivery issues. Acting as a leader, coach and mentor for delivery leads and associate delivery leads within the team as well as have a degree of budget accountability associated with their delegated authority.

You will be accountable for:

• Leading the delivery management capability within the organisation enabling the product centre plan and deliver all change.
• Ensuring that the capture, priority, approval, scheduling, scope, definition, design and delivery of planned change meets customer needs.
• Driving delivery to support the successful operation and continuous improvement of the service.
• Leading, coaching and providing guidance and standards for delivery leads and supporting product managers.
• Supporting and where required deputising for the Head of Product Centre, lead the delivery of products and services with accountability to the value of c. £2m.
• Establishing standards of agile practices for the agile Delivery Lead and Product Management community, continuously improve the agile methods and tools used by the community.
• Contributing to the wider community of practice.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

You will be responsible for:

• Working across the product lifecycle to deliver effective change (discovery to live) actively managing all risks, issues, dependencies and their associate mitigations.
• Providing subject matter expertise in digital delivery at all stages of the product lifecycle, translating complex customer needs into tangible deliveries and releases.
• Task management and planning required to progress each initiative through from discovery to live, supporting the Product Managers throughout the…