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Residential Support Worker

Job in Derry/Londonderry, Derry, County Derry, BT47, Northern Ireland, UK
Listing for: MPA Recruitment
Full Time, Part Time position
Listed on 2026-10-06
Job specializations:
  • Healthcare
    Caregiver
Salary/Wage Range or Industry Benchmark: 25992 - 26824 GBP Yearly GBP 25992.00 26824.00 YEAR
Job Description & How to Apply Below
Residential Worker (Complex Needs)

Belmont Cottages, Derry/Londonderry

Permanent | Full-Time (36 Hours) & Part-Time (24 Hours) Available

Salary: £25,992 - £26,824 per annum (£13.47 - £13.94 per hour)

MPA Recruitment is delighted to be partnering with Apex Housing, a leading provider of high-quality care and support services, to recruit Permanent Residential Workers for their specialist service at Belmont Cottages, Derry/Londonderry.

This is an excellent opportunity to join a respected organisation dedicated to delivering person-centred support for adults with learning disabilities and complex needs. You will play a vital role in empowering residents to live fulfilling lives while working within a supportive and highly rewarding environment.

If you are passionate about making a genuine difference and have experience supporting individuals with complex needs and challenging behaviours, we would love to hear from you.

The Role

As a Residential Worker, you will provide high-quality, person-centred care while promoting dignity, independence, wellbeing and inclusion for all residents. Working across four cottages, you will support individuals with varying needs and contribute to the smooth day-to-day operation of the service.

Key Responsibilities
  • Deliver compassionate, resident-focused care while maintaining dignity, privacy and respect at all times.
  • Support adults with learning disabilities and complex needs in achieving positive outcomes and maximising independence.
  • Promote the rights, choices and entitlements of service users, responding effectively to individual needs.
  • Manage and respond appropriately to incidents involving adults with complex needs.
  • Maintain accurate records and ensure all documentation relating to resident support plans is completed and regularly reviewed.
  • Conduct Health and Safety audits and ensure compliance with all health and safety policies and procedures.
  • Ensure services are delivered in line with RQIA standards and Apex Housing policies and procedures.
  • Promote the emotional wellbeing, self-esteem and overall happiness of residents.
  • Support and accompany residents to social activities, recreational outings and appointments.
  • Participate in house visits alongside management when required.
  • Attend fundraising committee meetings and support community engagement initiatives.
  • Build and maintain positive relationships with residents, families, multidisciplinary teams, colleagues and management.
  • Act as a Shift Leader, coordinating workloads, analysing staffing levels and delegating responsibilities appropriately.
  • Support the management and development of staff within the service, working closely with the Manager to identify objectives and performance targets.
Essential Criteria Option 1
  • QCF/NVQ Level 2 in Health and Social Care (or equivalent).
  • Minimum of 1 year's experience supporting adults with learning disabilities and challenging behaviour within a community or residential setting.
  • Previous administration experience.
  • Currently registered with NISCC, or willing to achieve registration within six months of commencing employment.
OR Option 2
  • Minimum of 2 years' experience supporting adults with learning disabilities and challenging behaviour within a community or residential setting.
  • Previous administration experience.
In Addition
  • Previous supervisory responsibility within a care setting.
  • Experience using IT systems and providing administrative support.
  • Experience preparing regulatory reports, scheme reports and resident documentation.
What's on Offer? Annual Leave & Financial Benefits
  • Starting entitlement of 4 weeks annual leave plus 12 statutory days (pro rata), increasing with service.
  • Competitive pension scheme with 6% employer contribution and 4% employee contribution.
  • Enhanced company maternity…
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