Community Case Manager, Adult Collaborative Care - Master’s Degree in Clinical Mental Health Counseling

Description

Fulfill your purpose at CLM:

Center for Life Management (CLM) provides the area's most comprehensive array of outpatient and community-based mental health services for adults and elders. Our multidisciplinary treatment teams work with individuals ages 18+ who experience severe and persistent mental illness, substance use disorders, developmental and intellectual disabilities, traumatic brain injury, chronic health conditions, and other complex behavioral health needs.

The Adult Community Case Manager provides treatment and care planning, resource identification and coordination, benefit coordination, service monitoring, and community-based support to assist individuals with improving symptoms and functioning, increasing independence, and achieving their personal wellness goals. Working collaboratively with internal CLM programs, healthcare providers, natural supports, and other community partners, the Case Manager supports an integrated approach to addressing clients' mental, behavioral, physical, and social needs.

The Case Manager will primarily serve individuals within Adult Services while also supporting clients receiving Collaborative Care services. This is a full time,
40 hour per week position and is considered non-exempt in accordance with the Fair Labor Standards Act (FLSA).

• Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes;
• Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment;
• Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services;
• Provide counseling in the home or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client's treatment plan;
• Develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement;
• Provide Family Training and Counseling (FTC) services as clinically appropriate to educate and support family members and other natural supports in promoting client resiliency, recovery, stability, and progress toward treatment goals;
• Provide psychoeducation and utilize evidence-based and evidence-informed practices, including Illness Management and Recovery (IMR) when appropriate, to support symptom management, coping skill development, recovery, and achievement of client-identified goals;
• Provide Crisis Intervention (CI) and supports when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community;
• Provide timely, accurate, and complete documentation for all services delivered in accordance agency policies, and applicable federal and state standards;
• Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around approach is provided for continuity of client care
• Provide set case management contacts per month (eligible for incentive pay upon exceeding productivity expectation);
• Provide set hours of billable service each week to meet key performance indicator expectation (eligible for incentive pay upon exceeding productivity expectation);
• Serve on appropriate committees, both internal and external, as determined by supervisor;
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients;
• Execute all required services and documentation in accordance with agency policies and federal/state standards;
• Maintain professional memberships, licenses, accreditation, certifications, etc.;
• Represent CLM in a professional and appropriate manner in all settings;
• Perform all other duties as assigned by supervisor.

The majority of the work will be office based and/or remote via telehealth. Some of the work will be visiting clients in the community and also in their homes. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

At Center for Life Management we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health…