Interim HR Manager; Maternity Cover

Who are we?

Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, and restaurants. Facilities include 158 bedrooms, extensive conference & banqueting facilities for up to 450 guests, a leisure centre with swimming pool, steam room and gym, Thompson's on the River Restaurant, Coppin's Bar and secure car parking.

• Lead the recruitment process for hotel departments, including sourcing, interviewing, onboarding, and training new hires to ensure staffing levels meet operational needs.
• Act as a liaison between management and staff, promoting positive employee relations and addressing issues such as grievances, disputes, and disciplinary procedures promptly and fairly.
• Design and implement training programs to enhance employee performance, guest service skills, and compliance with hotel standards and regulations.
• Oversee performance evaluation processes, coach department heads on staff development, and manage performance improvement plans.
• Ensure all HR practices comply with labour laws, hotel policies, and brand standards. Keep staff informed of policy changes and legal updates.
• Coordinate with finance/payroll departments to ensure accurate processing of employee compensation and benefits.
• Analyse staffing needs, labour trends, and productivity levels to recommend strategies for improving workforce efficiency.
• Promote a safe and healthy work environment.
• Maintain HR records and provide regular reports on headcount, turnover, training, and other key HR metrics to management.
• Champion diversity, equity, and inclusion initiatives to foster a respectful and welcoming workplace culture.

• Able to build positive relationships at all levels of the organisation and handle sensitive situations with empathy and discretion.
• Understands the unique culture and fast-paced nature of the hotel industry and is committed to supporting exceptional guest service through strong HR practices.
• Confident in guiding department heads and staff, resolving conflicts, and promoting a positive workplace culture.
• Excellent time management and accuracy in handling recruitment, compliance, payroll coordination, and documentation.
• Strong written and verbal communication skills to convey policies, deliver training, and manage employee relations effectively.
• Able to manage confidential information with integrity and professionalism.
• Thrives in a dynamic environment and remains calm and composed under pressure.
• Solid understanding of employment law, HR best practices, and hotel operations.
• Appreciates diversity and is able to work with individuals from different backgrounds in a respectful and inclusive way.

• Employee of the Month / Employee of the Year
• Staff Rates across Hilton Brand Hotels – Accommodation / Rooms – Food & Beverage Discounts
• Use of the hotel leisure facilities
• Staff Training
• AXA Insurance Discounts
• Company Group Pension
• Reward & Recognition incentives from Head of Department
• Free staff meals while on shift

• As HR Manager you should be able to demonstrate the following:
  
  Third level qualification, preferably in Business Studies or HR
• CIPD Qualified
• Minimum of 3-5 years’ experience as a Senior HR Generalist/Senior HR Advisor
• Ability to use a range of Microsoft applications, in particular Excel, Outlook, and Word