Group Information Technology Manager

Overview

This role has a hybrid office requirement of 3x per week in our Derry/Londonderry, Northern Ireland HQ.

Who We Are:

Meta Compliance is the human risk management company transforming how organisations build resilient security cultures. Its intelligent enterprise-ready platform combines personalised cybersecurity education, behavioural analytics and automation to measure, mitigate and manage human risk sted by over six million users worldwide, Meta Compliance helps global enterprises reduce risk and embed lasting behaviour change.

This is a defining year for us, and we’re looking for senior tech talent with the desire to play a meaningful role in shaping what comes next. With the backing of Keensight Capital, we’re entering a new era of global growth—scaling fast and building with intent. James Mackay, our CEO is bringing a clear, progressive vision to the business, rooted in deep industry insight that inspires innovation and excellence.

Our strengthened leadership team brings deep expertise in technology, commercial growth, and high-impact scalability.

We’re building a world-class technology function grounded in modern engineering practices, continuous delivery and leveraging AI innovation, coupled with a game-changing product roadmap.

How we work matters just as much as what we’re building. We’re creating an environment where high-performing people can do their best work—backed by flexibility, trust, and a culture that values clarity, collaboration, and mutual respect. You’ll have the autonomy to lead, the support to grow, and the space to bring your ideas of “what good looks like” to life. If you want to do the most impactful work of your career, inspire results that really matter, alongside a team that values communication, collaboration, and progress, we’d love to hear from you!

Why We Are Hiring

We’re looking for an experienced IT Manager to lead and manage our IT operations across six European offices (Derry, Leipzig, Marseille, Stockholm, Oslo and Porto) supporting around 270 employees. This is a hands-on role where you’ll combine your strong technical expertise alongside your leadership and people skills to ensure our teams have the tools and support they need to work securely and effectively.

You’ll oversee day-to-day IT operations, manage infrastructure, and lead a small team (including outsourced partners) to deliver a reliable, high-quality IT service. From Microsoft 365 administration and endpoint security to network upgrades and hardware refreshes, you’ll have responsibility for keeping our systems running smoothly and securely. You’ll also play a key role in compliance, supporting ISO 27001, GDPR, and Cyber Essentials Plus requirements.

This role offers variety and autonomy. You’ll define and deliver a 12-month IT roadmap, manage budgets, and lead projects that make a tangible difference to how our business operates. We value pragmatism and collaboration—someone who can balance quality with timely delivery, remove blockers, and enable teams to work effectively.

If you’re passionate about technology, security, and service delivery, and enjoy working in a role where your decisions have real impact, this is the opportunity for you.

You.

• Managing and leading the IT support team (in-house and outsourced), ensuring high-quality service and timely resolution of tickets. Act as the senior escalation point for complex technical and security issues.
• Oversee day-to-day IT operations, including networks, Audio Visual, servers, end-user devices, and collaboration tools.
• Administer Microsoft 365, Azure AD, Intune, and related systems for user and device management.
• Ensure smooth onboarding and offboarding processes, including account setup and device provisioning.
• Maintain IT asset management across all offices. Own the technical implementation and support for all IT assets across the business.
• Implement and monitor endpoint protection, patch management, and backup procedures.
• Advise and implement IT security best practice to protect our business, employees and customers. Support security and compliance requirements including ISO 27001, GDPR, and Cyber Essentials.
• Manage…