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Technical Support HelpDesk/Support

Strategic CSM – ITIL-Driven Networking SaaS

Job in Derry, County Derry, BT47, Northern Ireland, UK
Listing for: RUCKUS Networks
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
RUCKUS Networks is seeking a Customer Success Manager (CSM) to work remotely in the UK. This role entails post-sales ownership of customer accounts, ensuring customer satisfaction, revenue retention, and business expansion. You will collaborate with various teams to maximize the value customers derive from RUCKUS solutions, focusing on aligning their goals with our services. The ideal candidate will have a Bachelor’s degree in a related field and proven experience in Customer Success or Account Management in a technology environment.
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