Senior Sales Engineer, Dedrone

Join Axon and be a Force for Good.

At Axon, we are on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of devices and cloud software. We work better together, connecting with candor and care, and seeking diverse perspectives from our customers, communities, and each other.

Life at Axon is fast‑paced, challenging, and meaningful. Here you’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters at a company where you matter.

Dedrone, by Axon, is the world’s most trusted smart airspace security company. Hundreds of commercial, government, and military customers worldwide rely on Dedrone’s comprehensive command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly. By leveraging AI/ML, Dedrone provides continuous, autonomous interrogation and verification of drones, enabling multi‑sensor and multi‑mitigation options onto a single fused “pane‑of‑glass.”

Whether on‑premise, air‑gapped, or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats.

Location:

Remote – travel up to 50% of the time.

Reports to:

VP, Sales Engineering – Dedrone.

• Achieve mastery of all Dedrone technology.
• Use exceptional written and oral communication skills to lead business and technical presentations effectively.
• Have technical conversations with IT departments, including CIOs, channel partner leadership, and technical stakeholders.
• Set and manage expectations with customers and team members.
• Provide first‑level technical support throughout the pre‑sales cycle for opportunities.
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances.
• Develop relationships with key partners for growth within their customer base.
• Provide professional responses to customer RFPs/RFIs.
• Effectively position the technology against competitive offerings.
• Represent the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements/objectives, tailor POC tests and findings, and assist prospects with initial configuration and orientation.
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services.
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams.
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote.
• Perform other duties and projects as assigned.

• Willingness to travel up to 50% of the time.
• Good understanding of Networking (IP/ARP/DNS/DHCP/SNMP/PoE/Ethernet/IEEE
  802.11) and Linux.
• Basic understanding of Physical Security, IP‑Camera Placement, and technology.
• Basic understanding of Drone technology; desirable experience in flying.
• Educational background:
  • Associate’s degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
  • 3‑5 years customer‑facing pre‑sales or consulting background required.
  • Experience selling SaaS‑based solutions.
• Must have intellectual curiosity, humility, accountability, and a positive approach.
• Basic knowledge or curiosity of security, IPsec, Info Sec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, and ability to work cross‑functionally.
• Experience developing Statements of Work (SOW) or similar documents.

We encourage applicants who may not meet every single requirement to apply, as we aim far and want diverse teams that reflect the communities…