Lead Functional Consultant; D365 CE and Power Platform

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At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people‑first culture
, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

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As a Dynamics 365 CE and Power Platform Functional Consultant, you will bridge the gap between IT capability and business expectations on Microsoft Dynamics projects. You will be capable of leading a team of functional consultants, collaborating with clients to design and build solutions based on Dynamics 365 CE and Power Platform, including the use of AI features, to deliver benefits for them and their customers.

You will work closely with key stakeholders to understand business requirements and translate them into effective Dynamics 365 solutions, playing a key role in the design and delivery of Dynamics 365 CE and Power Platform solutions to ensure they meet business needs by:

• Identifying opportunities to make best use of the ever‑expanding platform features
• Balancing the benefits and risks of customisation
• Recommending the best approach to support client needs
• Supporting and guiding the team in delivering discovery workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration needs, delivering training, and supporting implementation.

You will lead larger teams of functional consultants within sizable and complex projects, identify priorities, assign tasks, and make the best use of available resources and skill levels within the team, contributing to the project's success. You will build relationships with counterparts in other disciplines across the project, including within the client team, and contribute to the successful management of dependencies between disciplines.

Putting people first & developing others – You’ll manage and coach a number of staff, focusing on performance management and career development, supporting a culture of wellbeing and inclusion, and ensuring team members are managing their workload and stress levels effectively.

We want to create a happy, professional, and effective team who enjoy working together and with our clients, with opportunity to grow and develop.

• Expertise in Microsoft Dynamics CE and Power Platform Products:
  Proficiency in several of the following products:
  Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.
• AI features within Microsoft Dynamics CE and Power Platform Products:
  Understand the available AI features within the products they are familiar with. Able to explain to business users how those features could be utilised and the resulting benefits to them and their customers.
• Familiarity with Related Technologies:
  Understand the use and benefits of combining related Microsoft products, such as Exchange, SharePoint and Teams, with Dynamics 365 CE and Power Platform, and be able to configure integrations to those products.
• End‑to‑End Implementation
  
  Experience:
  
  Experience, especially in larger/more complex projects, of multiple Dynamics 365 CE or Power Platform end‑to‑end implementations, including requirements analysis, design, configuration, testing, training, data migration, cutover, and reporting.
• Solution Design Influence:
  Ability to create and influence solution designs with a configuration‑first approach, only using customisation where essential to minimise implementation and maintenance risks and costs.
• Demonstration of Out‑of‑the‑Box Functionality:
  Able to demonstrate out‑of‑the‑box functionality to business and technical stakeholders, illustrating how the product supports core business processes.
• Workflow Design and Implementation:
  Proficiency in designing and building classic and Power…