Technical Services Engineer

Technical Services Engineer

£30,000-£40,000

Derry/Londonderry

At Inclusion IQ, we are partnering with an award winning, regional Estate Management organisation to appoint a high-calibre Technical Services Engineer to their internal technical team.

This role requires the successful applicant to provide hands-on technical support and infrastructure maintenance, ensuring our client's business-critical systems, networks, and internal operations remain robust, secure, and fully optimised.

As the Technical Services Engineer, you will focus on core IT administration, infrastructure management, and proactive problem-solving rather than high-level strategic oversight. Your technical expertise will directly empower internal teams and maintain seamless day-to-day performance across the board.

You will be responsible for undertaking the following

• Microsoft 365 Administration:
  Managing, scaling, and optimising the M365 environment, including Microsoft Entra , SharePoint, Microsoft Teams, and Microsoft Intune.
• Infrastructure & Endpoint Management:
  Delivering hands‑on engineering across Windows Server, Hyper‑V, core enterprise infrastructure, and diverse endpoint devices.
• Networking:
  Designing and maintaining secure, high-performance connectivity, including VPNs, enterprise firewalls, and Wi‑Fi services.
• Cloud & Platform Support:
  Applying working knowledge of Microsoft Azure and the Power Platform to drive operational efficiency.
• Cybersecurity & Compliance:
  Upholding rigorous cybersecurity measures, regulatory compliance standards, and the continuity of business-critical systems.
• Troubleshooting & Problem Solving:
  Leveraging advanced analytical and troubleshooting capabilities to rapidly diagnose and resolve technical bottlenecks.
• Any other reasonable duties.

To be considered for this role, applicants must clearly demonstrate teh following skills and expertise:

• Demonstrated hands‑on experience in Infrastructure Engineering, Systems Administration, Technical Support Engineering, or similar fast‑paced technical environments.
• Deep practical knowledge of Microsoft 365, Windows Server architecture, core networking, and endpoint management frameworks.
• A proactive, consultative communication style, paired with meticulous attention to detail, exceptional problem‑solving acumen, and the autonomy to manage critical technical systems with minimal supervision.

• Casual dress code
• Employee discounts in retail and cinemas
• Private health care
• Generours holiday entitlement of 30 days annual leave
• Flexible starting times
• Plus many more