Workday Consultant - Partner Lead

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture
, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark?
Join us and be part of something bigger.

As a Workday Consultant – Partner Lead at Kainos, you will play a key role in shaping and delivering our Pay Transparency Analyzer (PTA) product, developed in partnership with Workday. With the EU Pay Transparency Directive coming into effect in June 2026, this role sits at the forefront of significant legislative change across all 27 EU member states – aimed at improving pay transparency and supporting organisations to create more transparent, fair and equitable workplaces.

You will also be a trusted advisor who helps Partners and customers maximise value and ROI from PTA, supporting adoption, satisfaction, growth and retention. We are looking for someone who combines genuine technical depth with relationship-building skills and commercial acumen. Some travel will be expected.

• PTA expertise – Act as the specialist in Pay Transparency Analyzer (PTA), providing trusted technical guidance and first-hand product knowledge to our Partners and internal teams.
• Partner technical contact – Be the direct, day-to-day technical point of contact for Partners, answering queries, troubleshooting and ensuring Partners have what they need to deliver successfully with Kainos PTA.
• Documentation – Maintain and continually improve the documentation, training materials, user guides and sales enablement materials provided to Partners, ensuring content is accurate, current and fit for purpose.
• Onboarding and tenant setup – Support the onboarding of new customers and Partners, contributing to operational frameworks, technology deployment and Workday tenant setup for PTA.
• Bridging the gap – Be the liaison between Partners and all Kainos PTA functions – Services, Support and Product Development – ensuring a seamless Partner experience and proactively surfacing and resolving any issues. Maintain effective communication channels with Workday across all aspects of Pay Transparency, including support, releases and outages.
• Issue management – Manage escalations and work closely with technical support teams to resolve platform-related issues swiftly, maintaining open communication and timely responses.
• Customer/Partner advocate – Channel Partner feedback into Kainos’ Product and Development teams to improve the Kainos PTA offering, advocating for Partner needs in roadmap planning and enhancements.
• Proactive Customer Success and Value Management – Build and maintain strong, long-term relationships with key stakeholders, including HR and IT teams. Conduct regular check-ins and proactively manage a portfolio of customers to drive long-term success and value from Kainos PTA, identifying where value is not being realised and taking corrective action with internal teams.
• Workday Roadmap – Develop a clear understanding of each customer’s Workday roadmap and link key events on it to how Kainos PTA can help them realise maximum value with minimal risk.
• Adoption and Value Management – Work with customers to define success metrics and track the realisation of value, monitoring adoption and ensuring value is recognised and communicated to key stakeholders.
• Value Planning – Create Value Plans, including Strategic Business Objectives and associated OKRs, and keep these up to date in the relevant Customer Value dashboards.
• Retention – Support Customer Success teams in retaining product subscriptions across your customer base, proactively identifying retention risks and leading recovery plans in collaboration with other Kainos functions.
• CRM management – Accurately report…