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Customer Operations & AI Automation Specialist

Job in Derry/Londonderry, Derry, County Derry, BT47, Northern Ireland, UK
Listing for: Lyst
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Lyst is seeking a Customer Ops Specialist to own AI-driven workflows, automation, and reporting that scale customer care with business needs. You will identify recurring issues using data, work with stakeholders, and implement scalable solutions across Zendesk, Intercom, and the new platform.

You will lead analytics on ticket taxonomy, measure deflection lift, and ensure GDPR compliance while driving improvements in automation and accuracy across our support operations.

This role, Customer Operations & AI Automation Specialist at Lyst, could be your next opportunity.

Join us at Lyst as our next Customer Operations & AI Automation Specialist in Derry/Londonderry, Northern Ireland, United Kingdom.

We are currently recruiting a Customer Operations & AI Automation Specialist for our team in Derry/Londonderry, Northern Ireland, United Kingdom.

This is a genuine opening to take on the Customer Operations & AI Automation Specialist role at Lyst.

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