RF-- Cleaning Operative

Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer-focused individual and want to join a fun and family-oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do. We are currently recruiting for a Cleaning Operative to join our team based at our Woven – Victoria Hall site, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company.

• Monday – Friday
• 8 am – 6 pm
• 6 hours per week
• Flexible – can be cleaned 2 hrs × 3 times a week or 3 hrs × 2 times a week

• 20 days’ annual leave (pro rata)
• Company pension scheme
• Employee assistance programme to support your health & wellbeing
• Financial education/financial wellbeing advisory service
• Company events

• Provide the highest level of cleaning service within your area of responsibility in line with the clients’ specifications.
• Respond positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner.
• Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site-wide.
• Ensure all stocks are replenished in your area of responsibility.
• Ensure regular checks are carried out to the equipment/machines used.
• During hours of work leave all equipment clean and in good working order at the end of your shift.
• Familiarise yourself with and follow all company procedures and regulations.
• Participate in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your line manager.
• Ensure all offices, toilets, etc. and amenity areas are presented in a clean and tidy manner.

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in cleaning building interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Current BICS qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.