RF-- Cleaning Operative

Cleaning Operative – Woven House Duke Street, Derry/Londonderry

Mount Charles Group is one of the largest privately owned soft facilities management, catering and ancillary service providers in Ireland.

15 Hours per Week (Monday – Friday, 3 Hours per Day)

• 20 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Full induction and mandatory training programme
• Internal and external employee reward programmes
• Company Events

• Provide the highest level of housekeeping and cleaning service within your area in line with client specifications.
• Respond positively, politely and promptly to all customer requirements and carry out duties professionally and courteously.
• Provide a range of general cleaning services to include offices, meeting rooms, toilets, showers, laboratories and amenity areas site-wide.
• Ensure all stocks are replenished in your area of responsibility.
• Carry out regular checks of equipment and machines during working hours and leave all equipment clean and in good working order; report any defects to your Line Manager.
• Participate in the health and safety policy of the company and report any dangers, near misses or hazards to your Line Manager.
• Present all offices, toilets and amenity areas in a clean and tidy manner.
• Comply with all health, safety and hygiene standards.
• Comply with all HACCP regulations where necessary.
• Follow procedures for the correct handling and use of all cleaning materials.

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors an advantage but not essential.
• Previous work experience in customer service employment.
• Basic statutory training: candidates must have basic reading, writing, speaking and listening skills to understand safety instructions and communicate with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, the company only responds to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex‑offenders; a copy can be provided on request, and a criminal record will not necessarily prevent you from working for the Group.

Our family values:
Do the right thing. Have fun & grow together. Take pride in what you do.