RF-- Cleaning Operative

Cleaning Operative

Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service providers in Ireland. If you are a customer-focused individual who wants to join a fun and family‑oriented business that believes people are our greatest asset, we have a role for you! Our family values:
Do the right thing, Have fun & grow together, Take pride in what you do.

We are currently recruiting for a Cleaning Operative to join our team based at Woven Eden Square, Derry/Londonderry. This is a great opportunity to join a world‑leading facilities management company.

• 3 hours per week
• Monday to Friday
• 8am – 6pm

• 20 days annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Wellbeing advisory service
• Company Events

• Providing the highest level of cleaning service within your area of responsibility.
• Responding positively, politely, and promptly to all customer requirements and carrying out duties in a professional manner.
• Providing a range of general cleaning services to include offices/meeting rooms, toilets, and site‑wide areas.
• Ensuring all stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out on the equipment/machines used during hours of work and that all equipment is left clean and in good working order.
• Familiarising yourself with and following all company procedures and regulations.
• Participating in the health and safety policy of the company and reporting any dangers or hazards to your line manager.
• All offices, toilets, and amenity areas presented clean and tidy.
• Complying with all health, safety and hygiene standards.
• Complying with all necessary regulations.
• Reporting defective equipment, utensils, work and floor surfaces, or any other health and safety issues to your line manager.

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning – Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Current BICS qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and to communicate with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants, the Mount Charles Group only responds to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE.