Recycling Engagement Officer

• Employer: Sefton Metropolitan Borough Council
• Location: Sefton Metropolitan Borough Council, Borough Wide
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 28/03/2026 at 23:59
• Reference: 1234/26/331920

Help residents recycle more, waste less, and support the rollout of new Food Waste Services for all Sefton Residents

We are looking for two enthusiastic and motivated Recycling & Waste Engagement Officers to join our Waste Management and Street Cleansing Team.

These new roles will play a vital part in helping residents improve their recycling habits, prepare for the upcoming 2026 Food Waste Collection service, and support the Council’s wider environmental commitments.

If you enjoy working outdoors, talking to people, solving problems, and making a visible difference, this could be the perfect role for you.

As a Recycling & Waste Engagement Officer, you will:

• Visit residents door-to-door to provide practical advice on recycling and waste services.
• Promote positive waste behaviours and help people understand what goes in each bin.
• Resolve questions, provide service information, and support residents to recycle more effectively.

• Identify and challenge incorrect recycling practices in a constructive, supportive manner.
• Work with residents to reduce contamination (wrong items) in recycling bins.
• Promote consistent good habits to improve recycling quality and reduce disposal costs.

• Help deliver the 2026 food waste collection rollout by distributing caddies, tagging bins, and explaining how the new system works.
• Encourage early uptake and record feedback to support successful implementation.

• Conduct bin and caddy checks, issue tags or stickers, and record contamination data.
• Carry out load sampling at depots to verify borough-wide contamination levels.
• Identify hotspot areas and work with the team to target interventions.

• Prepare and deliver presentations to schools, landlords, housing providers, and community groups.
• Promote recycling at events, community meetings, and engagement sessions.
• Represent the Council professionally, positively, and consistently.

• Enjoys speaking with members of the public and can handle conversations confidently and politely.
• Is comfortable working outdoors in all seasons.
• Has strong communication and problem‑solving skills.
• Can work independently and as part of a supportive team.
• Is committed to environmental improvement and community engagement.
• Is organised, reliable, and able to record information accurately.

Experience in customer service, community engagement, education, waste management, or environmental services is helpful but not essential — full training will be provided.

• Full training in recycling services, operational processes, and behavioural‑change techniques.
• Supportive team environment with ongoing professional development.
• Opportunities to contribute to borough‑wide environmental improvement initiatives.
• The chance to see the positive impact of your work directly in the community.

Please note we reserve the right to close this vacancy early if we recieve a large number of applicants

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.

We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience,…