Breakfast Supervisor

Job Description

Location: Prehen Rd

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Breakfast Supervisor at the exclusive Everglades Hotel
.

Under the leadership of our Restaurant Manager, Eimear Courtney, you will assist the Manager in providing leadership to our team, ensuring the smooth day‑to‑day supervision of our busy hotel restaurant team. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.

The successful candidate will have worked in a busy Food and Beverage environment and be able to lead, motivate and support your team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary to cover breakfast, but a typical shift pattern is 6.30am-2.30pm.

The rate of pay for this full‑time position starts from £23,000.00 depending on experience.

Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash & credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.

The company reserves the right to apply enhanced short‑listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

Hastings Hotels is an Equal Opportunities Employer.

To be responsible for the supervision of the Food and Beverage Team.

• To take responsibility for the effective supervision of the restaurant employees, to ensure efficient operation of the function and delivery of Hastings product and service standards.
• To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
• To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
• To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored.
• To ensure all Restaurant employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
• To ensure all restaurant employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
• To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction.
• To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
• To ensure you and the team assist guests with any reasonable request for hotel services.
• To ensure you and the team respond to complaints and find the appropriate solution.
• To ensure the security of restaurant and storage areas is maintained at all times.
• To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards.
• To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
• To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
• Any other duties as required by Management.

We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment.

Managerial / Operational, Hospitality

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand‑alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned…