Family Support Worker
Listed on 2026-08-23
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Social Work
Family Advocacy & Support Services, Child Development/Support
Family Support Worker Jobs in Derry at The Resource Centre Derry
PURPOSE OF JOB: To deliver Sure Start services to parents parents to be and children through home visiting, developing and delivering parenting and personal development programmes and networking with relevant organisations.
ESSENTIAL CRITERIA
Qualifications
Minimum Level 3 Diploma in Health, Social Care or Children’s Care Learning and Development, Early Years Care & Education, Early Childhood Studies or equivalent
Experience
A minimum of two years’ post qualifying paid employment working with parents within a family support or early years setting
Other
Hold a current full driving license and /or
* have access to a form of transport which allows the post holder to fulfil the duties of the post.
* this refers to any applicant who has declared that they have a disability which prohibits them from driving
Skills / Abilities
Excellent interpersonal and communication skills
Working as part of a multidisciplinary team
Use own initiative
Ability to represent agency and network with other agencies
Ability to deliver individual and group parenting programmes
Ability to write reports and keep manual and computerised records of work completed.
Knowledge
Knowledge of Sure Start
Ability to demonstrate an understanding of the issues facing parents and their children in the Sure Start areas
Experience of working to and understanding of a child protection policy
DESIRABLE CRITERIA
Experience
HND Working with Children and Families
Experience of facilitating parenting programmes
Experience of working in a Sure Start project
MAIN DUTIES AND RESPONSIBILITIES
1. To work as part of the Sure Start team to achieve the Sure Start aims and objectives.
2. To carry out registration home visits to newly referred families.
3. To work with parents parents to be and develop positive working relationships to ensure their family’s needs are identified and met.
4. To visit families in their homes and to deliver homebased interventions promoting healthy relationships and to provide support and connections with appropriate Sure Start services.
5. To develop appropriate support packages in response to the needs of families and work on an individual basis with parents parents to beparents and children, to deliver information, offer support, encouragement and motivation where appropriate.
6. To provide emotional and practical support for families, through one to one support sessions, development and facilitation of group work and parenting programmes as required.
- To signpost parents, to Sure Start services and to local community, voluntary and statutory agencies as required.
8. To work with colleagues to identify needs of families and children in the community and work as part of a team to develop services to address these needs.
9. To work as part of a multi-disciplinary team.
10. To liaise closely with other professionals and service providers were appropriate and liaise with a range of statutory, voluntary and community organisations to maintain effective partnerships.
11. To work alongside Partnership Agencies to deliver services.
12. To work within and adhere to the policies and procedures of Sure Start Shantallow, Shantallow Community Support Partnership and Resource Centre Derry.
13. To inform Line Manager of any untoward events, accidents or complaints in accordance with Policies and Procedures.
14. To observe strictly the principle of confidentiality as outlined in the Policies and Procedures.
- To comply with and implement Safeguarding and Child Protection procedures.
16. To contribute to formal safeguarding meetings if required.
17. To attend and contribute to monthly supervision meetings, appraisals, Allocation and Team Meetings.
- To maintain appropriate and accurate records in keeping with policies and procedures and implement monitoring and evaluation systems which will enable the Sure Start Management team to monitor service levels and outcomes.
- To work towards all Sure Start targets as set out in the Business Plan.
20. To contribute to the ongoing monitoring and evaluation of service provision in relation to meeting needs and achieving outcomes.
21. To contribute to the development of services within…
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