Foyle Haven - Case Worker

Contract - Permanent

Rota - 35 per week (varied shifts)

Location - 23A John Street, Londonderry BT48 6JY

Salary - £28,040.00 P/A

• Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

Plus, many opportunities to learn and develop within the organisation

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul

Foyle Haven is a day centre, based in Derry/Londonderry, supporting men and women, aged 18 and above who are experiencing homelessness or are at risk of homelessness. We operate a harm reduction, low threshold service that is committed to helping people most in need who are often excluded from society. Services include daily meal and snack provision, showering and laundry facilities, Needle and Syringe Exchange service, drug and alcohol support, recreational and social activities and much much more!

To provide service user support in a person lead manner, which is both professional and respectful.

Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.

In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users.

Supporting people to engage with services, to stabilize and to settle into accommodation settings

To build effective, appropriate and supportive relationships with service users, developing support plans with the aim of reducing re-offending

Be responsible and resilient in the face of challenging behaviour and individuals who may be in crisis; disclose and discuss risks responsibly, operate within existing data sharing frameworks; acknowledge areas of limitation; and liaise with all linked professionals responsibly.

Developing and implementing Resettlement Plans and reviewing progress with Service Users.

Facilitate individuals to identify and maintain appropriate move on accommodation providing practical help and support throughout this transition.

To work with service users and relevant external agencies in order to deliver meaningful and effective key working To support service users to integrate with their communities in line with good neighbourhood principals.

To advocate on behalf of service users to achieve the best outcomes for them.

Provide outreach work within the community based on service delivery needs

To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.

To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service.

To ensure completion of all relevant wellbeing and health and safety checks

Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the…