Gym Instructor - Campus Services Grade 3

Overview

Campus Services

Location:

University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £25,618 to £27,126

Grade: 3

Part Time (22.25 hours per week)

Fixed Term contract up to September 2026

Closing date: 4th February 2026

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

• Responsible for providing excellent customer service to all customers at the Gym, ensuring that all enquires are dealt with appropriately and ensure that customer service standards are upheld at all time, providing the best possible service to the customer.
• Deliver one to one and group demonstrations and exercise classes to clients, educating all customers to use equipment safely and to achieve the best possible results.
• Undertake fitness assessments and create exercise programmes for clients.
• Engage with customers to understand their needs, coaching on proper technique in an approachable manner, as well as create and write challenges for the gym community to aspire to.
• Keep abreast of external fitness trends, ensuring that the gym is monitored for any potential opportunities for a better service, but also to ensure that any trends which are potentially harmful are mitigated.
• Ensure that gym users are kept under constant surveillance to keep them safe and using proper techniques.
• Ensure systems are updated as appropriate with any maintenance issues, and undertaking all allocated tasks each day in relation to maintenance and safety checking for equipment.
• Identify any areas for efficiencies, or increased quality of service, keeping abreast of equipment wear and tear and rotating where necessary.
• Respond to and deal with incidents and injuries, providing first aid and completing relevant documentation.

Required Knowledge, Skills, Qualifications, Experience

• Level 2 Fitness Instructor Qualification
• Experience of working in a busy gym environment with customer contact
• Basic knowledge of health and safety as related to a training environment
• Experience in delivering training
• Willingness to complete First Aid training and certification
• Up-to-date First Aid training and certification
• REPS Accreditation (Level
  2)
• Level 3 Personal Trainer Qualification
• Experience of working in the Higher Education sector

This role does not directly manage others.

This role does not own a budget.

This role undertakes a range of activities within the gym that are allocated to them on a daily basis. They will be expected to complete these within the day or certain time frames (with some tasks such as inspections needing to happen in specific time frames), and as such will need to prioritise tasks, but will have little latitude to plan their own workload.

This role will be working within existing processes and procedures, with an expectation to refer to the Manager before making any changes to Normal Operating Procedures. There will be prescribed procedures, with experience showing which the best course of action is.