Executive Assistant

Open Loop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Open Loop’s mission is to bring care anywhere by powering telehealth solutions  an Executive Assistant, you will support two or more leaders or functions through a mix of scheduling, coordination, communications, meeting preparation, action tracking, and general administrative execution. You will help leaders move faster and stay focused by creating order, anticipating needs, and ensuring important details do not fall through the cracks.

Success requires high reliability, discretion, sound judgment, strong communication, and comfort working in a fast-moving environment.

What You'll Do

• Manage complex calendars and meeting logistics across multiple stakeholders and time zones.

• Coordinate travel, expenses, events, and administrative tasks with attention to detail and strong follow-through.

• Prepare meeting agendas, briefing materials, slides, and other support documents as needed.

• Track action items and follow up with stakeholders to ensure timely execution.

• Serve as a reliable point of coordination across teams, helping leaders stay organized and responsive.

• Anticipate needs, identify scheduling or coordination conflicts early, and propose solutions.

• Handle sensitive information with professionalism and discretion.

• Contribute to shared team playbooks, support coverage models, and process improvements as the centralized EA function grows.

• Other duties assigned.

Who You Are

• 3+ years of administrative, coordinator, executive support, operations, or project support experience

• Strong organizational skills and exceptional attention to detail.

• Clear written and verbal communication.

• Ability to prioritize, stay calm under pressure, and manage multiple moving pieces at once.

• Good judgment, professionalism, and discretion with confidential information.

• Comfort with ambiguity and a service-oriented mindset.

• Strong follow-through and reliability.

• Experience supporting senior leaders, preparing slides/materials, or coordinating across functions is a plus.

• Experience with internal mobility, stretch assignments, or demonstrated high-potential performance in a prior Open Loop role is a nice to have.

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

We have a relatively flat organizational structure here ryone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.