Information Specialist – Digital Communications & Information Coordinator

The Department of Management’s Division of Finance and Human Resources is seeking an Information Specialist 1 to support departmental communications and public-facing information. This role ensures accurate, accessible, and brand-consistent content on the department’s website and Policy Hub, manages communication-related records, supports responses to public information requests, and provides administrative assistance to departmental leadership.

• Create, write, edit, and maintain public-facing content on dom.iowa.gov using the content management system.
• Ensure content meets agency branding and federal accessibility requirements (WCAG, Section 508).
• Review digital materials for accessibility and coordinate remediation with content owners and IT staff.
• Establish and maintain retention logs and files for departmental publications, reports, and web content.
• Support leadership in applying retention schedules and organizing departmental communication materials.
• Coordinate responses to public information requests and route records requiring legal review.
• Provide daily administrative support to the Public Information Officer and other department leaders.
• Serve as a Policy Hub content publisher, managing updates and routing technical issues appropriately.
• Participate as the department’s liaison to the statewide Customer/Constituent Experience (CX) Champion network.
• Provide backup support for policy compliance and assist with bi-weekly payroll processing when needed.
• Perform accurate data entry across communication platforms (CMS, calendars, and digital systems).
• Use Microsoft Office and Teams to maintain records, reports, and documentation.
• Perform basic math (fractions, percentages) in support of communication and administrative tasks.

• Experience creating, editing, and managing web content, preferably in a CMS environment.
• Knowledge of accessibility standards such as WCAG and Section 508.
• Strong organizational skills for managing records, digital assets, and communication workflows.
• A highly organized, independent worker with strong initiative and self-accountability to complete work accurately, on time, and with minimal supervision.
• Ability to coordinate responses to public information requests in compliance with Iowa Code Chapter 22.
• Excellent communication skills, both written and verbal.
• Ability to collaborate effectively as part of a multidisciplinary team.
• Professionalism, sound judgment, and confidentiality when handling sensitive information.
• Proficiency with Microsoft Office and Microsoft Teams.

• Must pass DOM DoIT Background Check.

• This position may support payroll processing and policy compliance tasks as needed.
• Candidates must reside in the State of Iowa at the time employment begins.

• Flexible work environment
• Iowa Public Employees' Retirement System (IPERS)
• Health, dental, and vision insurance
• Generous vacation, sick leave, and paid holidays
• Life and disability insurance
• Retirement savings options (RIC)
• Flexible Spending Accounts

At the Iowa Department of Management (DOM), we help government agencies across the state perform at their best by managing financial resources, technology, and information. Our mission is rooted in service—we provide efficient, innovative, and strategic solutions that empower agencies to fulfill their goals.

We’re guided by four core values:

• Integrity – We act with honesty and accountability.
• Teamwork – We collaborate to achieve shared success.
• Service – We are committed to excellence in public service.
• Partnership – We build strong relationships to drive results.

This position requires onsite work in Des Moines, IA each week. Employees meeting all expectations of their work…