Process Specialist: SLA‑Driven Client Care & Workflow

A leading services company is seeking a detail-oriented Process Specialist to join their operations team in Des Moines, IA. This role involves ensuring document accuracy, managing workflows, and working with offshore teams to meet service levels. Ideal candidates will have customer service experience, strong organizational and communication skills, and the ability to solve problems independently. This position requires a High School Diploma and at least 2 years in a related role.

Applicants must be authorized to work in the U.S.
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