Family-Formation Care Concierge
Listed on 2026-10-12
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Customer Service/HelpDesk
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Healthcare
Carrot is seeking a Care Companion to support members onsite in West Des Moines, IA. The role involves guiding family-forming journeys, handling phone and email inquiries with warmth, and helping members understand benefits, eligibility, and next steps.
1-3 years in customer service or healthcare is preferred; training occurs during a 6-8 week onboarding period. The position requires in-person availability Monday-Thursday 11:00 am-8:00 pm and Friday 10:00 am-7:00 pm CST, with onboarding 8:30
This opportunity is for the Family-Formation Care Concierge role at Carrot.
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This posting is for the Family-Formation Care Concierge role at Carrot, based in Des Moines, IA, United States.
We are looking to fill the Family-Formation Care Concierge position at Carrot in Des Moines, IA, United States.
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