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Customer Care Specialist | Hybrid, Claims & Member

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: ARAG Legal Insurance
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist | Hybrid, Claims & Member Support

ARAG Legal Insurance in Des Moines, IA is seeking Customer Care Specialists to provide direct support to plan members and attorneys by phone. You will explain enrollment, eligibility, and plan details while solving problems and upholding the customer experience.

This hybrid role follows a standard weekly schedule with in-office days Tue/Wed and shifts in the CST time zone. Strong communication and 1+ year of customer service are required.

We are looking to fill the Customer Care Specialist | Hybrid, Claims & Member Support position at ARAG Legal Insurance in Des Moines, IA, United States.

This is a great position to take on the Customer Care Specialist | Hybrid, Claims & Member Support role at ARAG Legal Insurance.

As a Customer Care Specialist | Hybrid, Claims & Member Support, you will play an important part at ARAG Legal Insurance in Des Moines, IA, United States.

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