Patient Concierge
Listed on 2026-11-04
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Customer Service/HelpDesk
UnityPoint Health is seeking an Experience Specialist to welcome patients and visitors, assist with paperwork, and guide them to the correct departments. The role supports accurate EMR records and handles general inquiries with empathy, escalating urgent concerns as needed.
You'll be the first point of contact, managing check-in/check-out, updating patients on wait times, and helping with insurance documentation while upholding confidentiality and UPH standards.
As a Patient Experience Concierge, you will play an important part at UnityPoint Health in Des Moines, IA, United States.
We are looking to fill the Patient Experience Concierge position at UnityPoint Health in Des Moines, IA, United States.
The Patient Experience Concierge role at UnityPoint Health is now open for applications in Des Moines, IA, United States.
Join us at UnityPoint Health as our next Patient Experience Concierge in Des Moines, IA, United States.
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