Field Service Representative

As the industry leader in water technology, we’re growing and need talented people to help us protect the world’s most vital resource.

Nalco Water, an Ecolab Company, is hiring a Field Service Technician to join its industry‑leading service team. You will partner with Sales Representatives to execute service plans in strategic district accounts and provide problem‑solving support. You will also assist District Sales Representatives with launching new applications and transition competitively held accounts to Nalco Water. This position requires installing, maintaining, and calibrating chemical feed equipment and process monitoring equipment.

• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
• Provide routine and technical service support to customers, identifying and resolving challenges and escalating as required.
• Assist Sales Representatives with start‑ups of new applications in both existing and new accounts.
• Establish effective working relationships with a variety of customers and partner on best practices.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.

• Based in Des Moines, IA.
• 50% overnight travel required per month.

• High School diploma or GED.
• 1‑3 years’ experience in an industrial/mechanical environment.
• Water treatment experience or Technical Degree with 0‑2 years experience.
• Valid Driver’s License with acceptable Motor Vehicle Record.
• Must pass a drug screen and background check.

• Associate degree or trade school certification.
• Water treatment or specialty chemical industry experience.
• Knowledge of boilers, cooling towers, HVAC, and wastewater treatment systems.
• Experience with Microsoft Office Suite.

• Competitive pay and benefits, company vehicle and cell phone.
• Comprehensive benefits package starting day one: medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, tuition reimbursement.
• Long‑term career path in service, sales, or management.
• Culture valuing safety first and personal protection training.
• Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments.

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers worldwide in light and heavy industry to reduce, reuse, and recycle water while protecting systems and equipment. Nalco Water delivers automated monitoring systems, data analysis, and deep technical expertise to increase efficiency, sustainability, and performance for our customers.

$46,300 – $69,500. Compensation considers experience, education, training, geography, and other factors.