Assoc Distribution Operator​/Distribution Operator

Position: Assoc Distribution Operator / Distribution Operator

Assoc Distribution Operator / Distribution Operator

The position is a multi-level posting that will be filled at the appropriate level based on experience and education. The following details describe the Associate Distribution Operator and Distribution Operator roles.

Responsibilities – Associate Distribution Operator

• Complete the training program to become fully qualified as a distribution operator within 12 months of starting the training.
• Under direction, conduct real‑time actions that ensure safe, reliable and economic operation of the 15 kV electrical system (60‑65%) by monitoring and responding to system disturbances and restoring service to affected customers.
• Under direction, direct emergency switching on the 15 kV system and restore service as safely and quickly as possible (20‑25%).
• Operate the 15 kV distribution system in accordance with good utility practice criteria and company operating standards and guidelines (5‑10%).
• Perform additional responsibilities as requested or assigned (5‑10%).
• Provide technical input to assist in project planning (0‑5%).
• Demonstrate knowledge and understanding of human performance improvement techniques and implement processes that prevent, detect and correct human errors.

Responsibilities – Distribution Operator

• Conduct real‑time actions to ensure safe, reliable, and efficient operation of the 15 kV system (60%).
• Direct emergency switching and restore service as safely and quickly as possible (20%).
• Maintain proper voltage and loading; initiate actions to achieve optimum voltage levels by switching capacitors (10%).
• Operate the distribution system according to company standards and good utility practice (5%).
• Provide technical input for project planning (0‑5%).
• Perform additional responsibilities as requested or assigned (0‑5%).
• Lead associate distribution operators and implement human performance improvement techniques.

Qualifications – Associate Distribution Operator

• Bachelor or technical degree in a related field or equivalent combination of education and experience (if no bachelor degree, typically six years of related progressive work experience).
• Three years of prior work experience in this field or a related field (e.g., substation/transmission engineering, substation operations, field operations). One year of distribution experience is required.
• Knowledge of power system devices, operating characteristics, and technical skills related to energy control and switching is desired.
• Clear verbal and written communication skills; ability to articulate issues and address recipients' needs.
• Systematic problem‑analysis skills, identifying causes, anticipating implications, and effective action planning.
• Ability to coordinate construction or maintenance projects for efficiency while ensuring service reliability.
• Diplomatic conflict resolution while maintaining system integrity during outages.
• Ability to work a rotating shift.
• Effective analytical and problem‑solving skills; ability to prioritize and handle multiple tasks concurrently.

Qualifications – Distribution Operator

• Bachelor or technical degree in a related field or equivalent combination of education and experience (same requirement as associate).
• Three to four years of distribution experience, or successful completion of all associate distribution operator training and demonstration of proficiency in independently operating a distribution console.
• Essential communication and analytical skills identical to the associate requirements.
• Ability to work a rotating shift.
• Effective oral and written communication, analytical and problem‑solving skills, and the ability to prioritize concurrent tasks.

About Us

Mid American Energy Company is a Midwest utility that provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power‑generating assets, approximately 61 % of which is wind generation.

About the Team

Mid American Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Employees must be able to perform the essential functions of the position, with or without an accommodation.

Seniority Level

• Internship

Employment Type

• Full‑time

Job Function

• Other
• Industries:
  Utilities

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