Maintenance Porter - Driving

We invite you to apply for the Maintenance Porter - Driving position at SP+ (SP Plus).

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. Drive in and drive out – that’s our promise.

We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today we are reinventing parking; tomorrow we’ll power checkout‑free experiences wherever you go, making everyday life remarkable and giving you more time.

• Perform all maintenance and cleaning tasks noted in checklists and as directed by the facility manager/supervisor to ensure that every area of the facility is free of dirt, dust, litter, and debris.
• Walk the garage daily to identify and correct maintenance problems.
• Sweep and pick up around garage entrances, exits, stairwells, and all surface areas, including the booth, office, and rest rooms.
• Empty all trash cans in the garage, booth, and office.
• Paint any and all areas of the facility as directed by the manager to maintain a neat, clean appearance.
• Replace burned‑out bulbs and apply oil absorbent to oil spills.
• Submit repair or maintenance requests and check conditions of safety items such as gate arms.
• Check ticket spitters and gates daily for proper operation, ticket supply, time accuracy, and general appearance.
• Provide ticket and gate counter records to the manager.
• Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, and outdoor equipment such as weed eaters or lawnmowers as required.
• Clear snow from entrances/exits and designated areas using shovels, snow blowers, or other light‑duty equipment.
• Report any safety hazards, violations, or unusual occurrences to the manager promptly.
• Practice the Three Keys to Customer Satisfaction and the Five Customer Service Behaviors for successful customer interactions.
• Assist customers within the facility or as directed by the manager.
• Resolve customer complaints independently or with supervisor aid.
• Be familiar with all aspects of operation and cover other duties (cashier, attendant, etc.) as needed.
• Maintain a neat and clean appearance, arriving in complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Education/

Experience:

High School Diploma or a combination of experience and education. Facility maintenance, electrical, or painting experience is preferred and may be required depending on the assignment.

License: Must hold and maintain a valid state‑issued driver’s license with a current address and acceptable driving record.

Availability: Availability to work third shift and/or weekends may be required depending on location hiring needs.

Communication: Clear oral communication; listens and gains clarification; responds well to questions.

Written Communication: Writes clearly and informatively; reads and interprets written information.

Customer Service: Maintains a positive attitude; responds to service requests promptly.

Adaptability: Adapts to changes in work environment; handles delays and unexpected events.

Judgment: Exhibits sound and accurate judgment.

Professionalism: Remains composed under pressure.

Language Ability: Reads, writes, and interprets English; responds to common inquiries or complaints.

Physical Demands: Regularly uses hands and fingers, communicates with customers and employees, sits, reaches, stands, walks, climbs, balances, kneels, crouches, twists, turns, stretches, and bends frequently. Must lift and move 50 pounds or more regularly and move quickly. Requires close, peripheral, and focus vision. Must tolerate dust, chemicals, and extreme weather conditions.

$22.36 per hour (+ tips). Tips are eligible in addition to the posted hourly rate.

Eligible employees participate in various benefits: medical, dental, vision, flexible spending accounts, long/short‑term disability, life and accident insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. Harassment or retaliation against any employee or applicant based on these characteristics or exercising EEO rights is not tolerated.

Des Moines, IA (US‑IA‑DES MOINES)

For questions about data retention or alternative selection process accommodations, contact