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Collections Specialist
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-12
Listing for:
Mt. Washington Pediatric Hospital
Full Time
position Listed on 2026-01-12
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections
Job Description & How to Apply Below
Collections Specialist (Education)
Key Responsibilities Collections Management- Monitor accounts receivable and identify delinquent accounts.
- Contact customers via phone, email, and mail to collect overdue payments.
- Negotiate payment plans and arrangements based on customer circumstances.
- Maintain accurate records of all collection activities and communications.
- Respond to customer inquiries regarding billing, payment discrepancies, and account status.
- Resolve disputes and resolve complex issues to appropriate departments when necessary.
- Provide guidance on payment options and company policies.
- Ensure all collection activities comply with company policies.
- Prepare and submit regular reports on collection progress, account aging, and recovery rates.
- Collaborate with internal teams (finance, legal, sales) to address account issues.
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