Investigator, Government

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as an Investigator 3 within Medicaid Fraud Control Unit of the DIAL Investigations Division.

DIAL’s mission is Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. To accomplish our Mission, the individual selected for this position will assist the Iowa Medicaid Fraud Control Unit in maintaining the integrity of the Iowa Medicaid program and the provision of Medicaid services by investigating allegations of fraud committed against the Iowa Medicaid program, fraudulent activities, and patient abuse pertaining to the provision of Medicaid goods and services.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions:
Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.

The successful candidate for this position is a trustworthy, ethical, reliable, and tenacious individual with experience conducting criminal investigations. The position reports directly to the Bureau Chief of the Medicaid Fraud Control Unit and will be home-domiciled in Polk County or bordering/surrounding counties.

Desired skills and abilities include:

• Works collaboratively with a diverse group of people
• Treats customers courteously and be responsive to their needs
• Displays high standards of professional and ethical conduct
• Commits to providing a high-quality service
• Addresses and listens to others in respectful manner
• Possesses a high level of organization skills and is process-driven

You will be an integral member of our Medicaid Fraud Control Unit team, providing direct support to the agency’s operations by:

• Conducting interviews of victims, suspects, and witnesses for criminal and/or civil investigations
• Collecting evidence, conduct surveillance and undercover activities
• Obtaining and analyze various types of records
• Completing thorough, accurate, and organized investigative law enforcement reports
• Cooperating with local, state, and federal law enforcement partners and outside administrative/regulatory agencies
• Exhibiting proficient computer skills to utilize case management system and other computer databases
• Maintaining confidentiality of all case information
• Understanding and apply state and federal laws, rules, and regulations, along with Medicaid programs and policies
• Completing necessary training as required by state, department, and unit policies
• Interacting with the general public in a professional and courteous manner
• Testifying in state and federal criminal, civil, and administrative hearings
• Communicating clearly and effectively in verbal and written form with others

When you join DIAL, you help to make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance…