Liaison

4 days ago Be among the first 25 applicants

This range is provided by Primary Health Care, Inc (PHC). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.65/yr - $27.98/yr

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!

Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.

Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education.

We currently have locations in Ames, Des Moines, & Marshalltown.

• Collaborate with Iowa Health and Human Services’ Ryan White Part B program, including the AIDS Drug Assistance Program; serves as a liaison between Iowa HHS and PHC to ensure relevant goals and objectives are successfully obtained. Participate in all required meetings and trainings with the Iowa Health and Human Services.
• Collaborate and consult with Benefit Liaison II for all BDAP, marketplace and private insurance needs that clients may present.
• Engage with a minimum of 10 assigned case management clients to identify any relevant financial needs and promote access to resources in the community by making referrals to entitlement programs.
• Work with Case Manager to assess clients insurance needs and execute a plan so the client has the best plan (Medicaid, ASI, ESI) as identified by the client’s situation. Provide case consultations and on‑going education to an interdisciplinary team.
• Assist clients in applying for the appropriate health benefit(s). Processes health benefit applications, complete premium payments and submit associated documentation. Acts as a patient advocate throughout the health benefit enrollment process. Identify and call uninsured or underinsured clients/patients identified atorfin by case managers, as needed, Gü who may qualify for health benefits to discuss possible benefit options and offer assistance. Identify and address patient barriers to ensure continuity of health coverage and other benefits.
• Collaborate with Medical Case Managers and Nurse Care Managers in the creation of client/patientرتها care plans, and ongoing coordination of HIV care.
• Make contact with all ASI clients (1st, 2nd and 4th quarters) to assess needs and ensure that clients are still receiving the best benefits depending on their situation.
• Maintain up‑to‑date knowledge of current health benefit options and assists patients and staff with health benefit questions.
• Participate in staff and performance improvement meetings and training as requested. Assist in chart audits as requested by the Program Director.

• Bachelor’s degree or an equivalent combination of education and experience.
• Minimum of 2 years’ work experience with public and/or private insurance benefit coordination.
• Experience with and working knowledge of third‑party payers and associated regulations.
• Effective verbal and written communication skills.
• Strong analytical and critical thinking skills.
• Exhibits professionalism when interacting with others while maintaining composure and demonstrating empathy.
• Organization, prioritization and time management skills with ability to multi‑task in a fast‑paced environment.
• Excellent interpersonal skills with ability to work effectively with a diverse group of individuals.
• Proficiency using Microsoft Office applications and internet‑based applications; willingness and ability to learn different software and databases.
• Customer service orientation and commitment to service excellence.
• Team oriented with ability to work…