Direct Support Professional; DSP; Daily Services

Job Opportunity

We are seeking compassionate and dedicated individuals to join our team. We are committed to nurturing an inclusive, supportive, and a learning-based work environment to our employees. In this role, you will create a safe, positive, and encouraging environment for our clients, supporting them in various tasks while promoting their independence.

Your responsibilities will include assisting with self-care, medication compliance, meal preparation, housekeeping, and more. You will also help clients develop decision-making skills, schedule and attend appointments, and engage in their community.

Job Types: Non-Exempt - Full Time

Open shifts:

• Thursday, Friday and Saturday 7am-7pm day shift (South Side DSM) FT36
• Thursday, Friday and Saturday 7pm-7am overnight shift (Des Moines) FT36
• Wednesday, Thursday, Friday and Saturday 7pm-7am overnight shift (South Side DSM) FT48
• Monday 6am-8am, Wednesday 6am-12pm, Thursday 10pm-6am and Friday 6am-8am day and overnight shifts (Ankney) PRN
• Saturday and Sunday 10am-6pm day shift (Ankney) PRN

Pay:

• $15.00/hr Day Shift
• $11.67/hr Overnight Shift

What You Do:

• Create a safe, supportive, and encouraging environment for clients.
• Assist clients with daily tasks such as self-care, medication management, meal preparation, and housekeeping.
• Support clients in developing decision-making skills and building independence.
• Help clients schedule and attend appointments.
• Complete required documentation regarding client support and progress.
• Understand and implement Individual Support Plans (ISPs).
• Promote client participation in community activities and social networks.
• Manage conflicts and emergency situations with professionalism.
• Identify and address potential health and safety risks
• Support multiple clients from multiple sites/homes

Daily Department:

• 24/7 Services
• Structured 12-hour shifts (7am–7pm & 7pm-7am)
• Follows a 3- or 4-day workweek rotation, allowing full-time hours with many days off per month
• Daily positions exist for daytime, overnight, and 3-day weekend packages
• Pay includes weekday base rates and higher weekend premium rates
• Designed for staff who prefer predictable, consistent shift structures with fewer total working days

Required Behavioral Skills and

Soft Skills:

• Empathy and Compassion:
  Ability to understand and share the feelings of others, providing emotional support and encouragement
• Patience:
  Ability to remain calm and patient, especially in challenging situations.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills to interact effectively with clients, families, and team members.
• Problem-Solving
  
  Skills:
  
  Ability to think critically and resolve conflicts or emergencies efficiently.
• Adaptability:
  Flexibility to adjust to changing client needs and situations.
• Attention to Detail:
  Meticulous in maintaining accurate records and following care plans.
• Teamwork:
  Ability to collaborate with other professionals and support staff.
• Independence:
  Capable of working unsupervised and making sound decisions.
• Organizational
  
  Skills:
  
  Strong ability to manage time, appointments, and documentation effectively.

Qualifications:

• Education:
  
  High School Diploma or GED required.
• Experience in working with individuals with disabilities and mental health is must
• Licenses/Requirements:
• Valid Class C Iowa Driver's License.
• Proof of Automobile Insurance.
• Must pass required background checks.
• Access to a reliable computer and internet for documentation, or ability to travel to a location with access.
• Skills:
• Strong interpersonal skills, compassion, and sensitivity while maintaining professional boundaries.
• Ability to follow detailed Individual Support Plans.
• Ability to work with multiple clients at various sites/homes
• Proficiency in Microsoft Office and basic computer skills.
• Ability to work independently…