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Communications Operator PRN

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: MercyOne Medical Group
Part Time, Per diem position
Listed on 2026-10-15
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

Employment Type: Part time Shift: Rotating Shift Description:

Job Summary / Purpose

Operates telecommunication terminal and provides information as requested.

Essential

Key Job Responsibilities
  • Answers calls quickly and efficiently and routes to appropriate area.
  • Pages over public address system: codes, hospital personnel, physicians and announcements.
  • Directs patients and visitors to proper areas.
  • Provides proper patient information, while retaining confidentiality.
  • Implements emergency procedures for hospital.
  • Helps out in Mail Services when staffing is short.
  • Nights –Verify patient discharge for Mail Services.
  • Assigned Communication Rep is trained for complete Mail Services back-up.

The duties listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Minimum Qualifications Required

Education and Experience

High school diploma or GED required.

Required Licensure and Certifications

to enter the minimum requirements

Required Minimum Knowledge, Skills, Abilities and Training
  • Previous experience with the public via phone or in person.
  • Must have basic math skills including calculating and monetary exchanges.

Summary of Essential Cognitive Functions

Ability to comprehend and follow instructions; maintain attention and concentration for necessary periods; synthesize, coordinate, and analyze data, perform simple and repetitive tasks; maintain a work pace appropriate to given work load; perform complex and varied tasks; relate to other people beyond giving and receiving instructions; get along with co-workers and peers; understand the meaning of words and how to use them appropriately and effectively;

understand and remember detailed instructions; make independent decisions or exercise judgment based on appropriate information; accept and carry out responsibility for direction, control and planning.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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