Culture & People Coordinator

Join to apply for the Culture & People Coordinator role at ARAG Legal Services UK
. We’re looking for a proactive team player who excels at building relationships, communicating clearly, and working in a collaborative environment. Experience in human resources administration and a desire to learn more about benefits administration and leave management will help you thrive. High attention to detail and the ability to maintain confidentiality are essential.

• Monitors the department e‑mail inbox, forwards to appropriate Culture & People contact and/or responds to requests timely and accurately.
• Compiles exit packets and completes various department checklists.
• Compiles monthly service awards for the organization and communicates with appropriate Payroll and Marketing personnel.
• Assists with department projects, year‑end duties, and initiatives, as requested.

• Responsible for the ongoing maintenance of the HRIS system, works with vendors when issues arise, and partners with Finance on maintaining system integrity.
• Assists managers and team members on the use of the system, helps, and trains new hires in how to utilize the system.
• Serves as primary resource for running reports from the HRIS systems and reviews reports ran for accuracy.
• Compiles reports and completes annual ACA reporting including partnering with vendor on the monthly review of 1095 statements.
• Proactively performs quality assurance audits on HRIS inputs including but not limited to new hires, time off policy assignments, merit increase data, etc.

• Assists with administering ARAG’s benefit programs, including health and welfare plans, worker’s compensation, and disability offerings. Inputs all benefit changes, including new hire, termination, status changes, address changes, etc. in the HRIS system to ensure accurate record keeping and proper deductions.
• Under general guidance from Culture & People leadership, collaborates with brokers and carriers to ensure the accuracy of plan administration, carrier portals, and HRIS connections, while addressing changes, issues, and updates in a timely manner.
• Provides timely and accurate responses to inquiries from both new and existing team members. Facilitates communication and education regarding available benefits and any changes to those benefits.
• Monitors qualifying events and processes necessary system changes in adherence to benefit compliance and plan design.
• Proactively monitors the Company intranet and other team member communications to ensure all benefit communication and documents are accurate and up to date.
• Co‑creates campaigns to educate team members on the benefit package to drive engagement and utilization with Senior Manager, Culture & People.
• Assists with the benefits Open Enrollment