Sr. Project Manager

Open Loop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Open Loop's mission is to bring care anywhere by powering telehealth solutions  this role, you will bring order to a wide range of People Projects that shape the business and employee experience. You'll develop strong partnerships with HR leaders, business stakeholders and cross-functional teams to translate business priorities into well-executed HR programs, scalable processes, and measurable outcomes.

You will support project management for the People workstream of subsidiary integrations, run complex and highest-visibility People projects, and establish and maintain common project-management practices, templates, and governance. This is the first hire into a new function, which means you will help define how it works.

What You'll Do

• End to end project management for People Team projects. Scope projects, break them into work streams, and define who owns what before work starts.

• Build relationships across HR, Finance, Legal, IT, and other teams. Identify who needs to be involved in each project and at what level, and keep them aligned from kickoff through close.

• Build and maintain project artifacts: charters, RACI, timelines, status updates, risk logs, and decision records.

• Build change management plans that optimize for adoption, including review and sign-off cycles, training, enablement, and communications.

• Drive decisions, manage risks and dependencies, and keep stakeholders aligned.

• Partner on the people side of subsidiary integrations, covering onboarding, offboarding, benefits, recruiting, HR systems, policy alignment, org structure, compensation, and compliance.

• Coach People Team members running their own projects and own the tooling that supports them, including day-to-day ownership of Monday workflow design and governance for the People team.

• Find steps in our process that AI can speed up or take over, build and test them, and share what works with the rest of the team.

• Other duties as assigned.

Who You Are

• Bachelor's degree in Human Resources Management, Business Administration, Organizational Psychology or a similar field.

• 5+ years of project or program management experience, including at least 1 year supporting or working within the People function.

• Experience scoping projects from scratch, breaking work into parts, sequencing it, and defining ownership before work starts.

• Highly collaborative with strong stakeholder management skills, including the instinct to ask who needs to be involved, at what level, and how they are likely to react.

• Experience managing difficult stakeholder dynamics and keeping work moving through disagreement.

• Able to anticipate risks and dependencies before they become delays.

• A proactive self-starter who identifies what needs to happen next and takes it on without waiting for direction.

• Strong written and verbal communication skills, with the ability to make complex work easy to understand for any audience.

• Comfort with ambiguity and the persistent drive to resolve it.

• Effective at resolving or appropriately escalating roadblocks.

• Experience with project-management and collaboration platforms; fluency with Monday and Confluence preferred.

• Demonstrated success streamlining and automating with technology and AI.

• Project Management Professional (PMP) certification preferred.

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

We have a relatively flat organizational structure here ryone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We'd love to meet you.