IT Operations Engineer

We are seeking a reliable and hands‑on IT Operations Engineer to support and maintain day‑to‑day IT infrastructure and operations. The ideal candidate will have strong troubleshooting skills, experience in managing systems and networks, and the ability to work closely with internal teams in an onsite environment.

• Manage and support day‑to‑day IT operations, including networks, and end‑user systems
• Monitor system performance, availability, and security
• Troubleshoot and resolve hardware, software, and network issues
• Perform routine maintenance, and system updates
• Support onboarding/offboarding activities and user access management
• Maintain documentation for operational procedures and configurations
• Coordinate with vendors and external support teams when required
• Ensure adherence to IT policies, processes, and compliance standards

• 3–5 years of experience in IT Operations or Infrastructure Support
• Strong knowledge of Windows/MacOS systems administration
• Familiarity with Intune or any other desktop management system
• Hands‑on experience with incident and problem management
• Good communication and documentation skills

• Exposure to cloud platforms (Azure or AWS)
• Experience with ITSM tools (Service Now, Jira, etc.)
• Basic scripting knowledge (Power Shell, Bash)

• Associate

• Full‑time

• Information Technology

• IT Services and IT Consulting

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