IT Specialist

Full‑Time IT Specialist

Community and Family Resources

Des Moines, IA

Community and Family Resources is a provider of substance use, problem gambling, and mental health services. We are currently seeking an Information Technology Specialist (IT) to provide technical support at our Des Moines location. This position is instrumental in ensuring our facility has the technology capabilities needed to serve our clients.

• Maintain operational, configuration or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Maintain data center environmental and monitoring equipment.
• Provide assistance with new hires and terminations to add or remove access within required company portal access pertaining to their roles.
• Establish internal record‑keeping and reporting procedures in support of the information system.
• Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

• Type:
  Full‑time
• Hours:
  
  40 hours each week, Monday‑Friday, 8 a.m.–4:30 p.m.

• Associate degree or higher in computer troubleshooting/networking.
• One‑year satisfactory demonstrated experience in computers, networking and data systems may be substituted for each year of required education post‑associate level.

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401(k)
• Employee Assistance Program
• Generous PTO (20 days accrued in the first year)
• 9 paid holidays
• Paid training and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts, including tuition fees at partner schools, travel, cell phone plans, and more!

Applicants should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.

Equal Opportunity Employer

Community and Family Resources is an Equal Opportunity Employer and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

Entry level

Full‑time

Information Technology

Hospitals and Health Care