ServiceNow Developer

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, INNOVIT USA INC, is seeking the following. Apply via Dice today!
Hiring: W2 Candidates Only
Visa:
Open to any visa type with valid work authorization in the USA

Responsibilities:

• Design, develop, and implement Service Now applications and integrations.
• Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
• Develop and maintain custom applications/modules using Service Now Studio.
• Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
• Integrate Service Now with third-party tools via REST/SOAP APIs and MID Server.
• Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
• Develop reports, dashboards, and performance analytics widgets.
• Perform code reviews, unit testing, and maintain code quality and security.
• Maintain documentation on configurations, customizations, and system architecture.
• Document all work for future reference.
• Able to work in a team environment.
• Able to communicate effectively orally and in writing.
• Participate in Agile/Scrum development cycles and sprints.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or related field.
• 5+ years of hands‑on Service Now development experience.
• Strong knowledge of JavaScript, Glide API, and Service Now scripting best practices.
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2
  
  Pay).
• Familiarity with Agile/Scrum methodologies.
• Service Now Certified System Administrator (CSA) is required.
• Service Now Certified Application Developer (CAD).

Desired skills (if applicable):

• Service Now Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
• Experience with Automated Test Framework (ATF).
• Exposure to Service Now App Engine and Flow Designer.
• Understanding of CMDB and Discovery.
• Knowledge of Employee Service Portal and custom widget development.

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